This is the word count that will be used for estimating the job Price and Time.
When you upload a file, this field will be updated automatically with the number of words in it.

Please note that if words are counted, and you modify this field to a different value, the number you enter will be used, so make sure you don't modify it if words are counted correctly. On the other hand, if there is an error on the count, please DO enter your best estimate.

You can upload almost any kind of document, and our Automatic Word Counter will count words for you. If you want to know exactly which formats we can process, check our FAQ.

NOTE: If the language of the documents uses Non-Latin characters, it is important to set the Language Pair before uploading the files, for the word count to work correctly.

In order to calculate how much time it will take for a translator to finish your job (and thus, whether they will be able to make the deadline), we know how fast each of our translators can work.

But we also know that, if rushed, a translator can work MUCH faster (in exchange for a higher compensation, of course), and so we ask translators to tell us their "rush" speed and rate.

If your job is rushed, or if you have already searched and haven't found enough translators, try checking this field.
The rush rate will not be applied unless it's necessary, so you will not be overcharged by selecting this option.

Description of each Service Type:

• Translation:Converting one text in one language to the equivalent terminology and meaning in another language.
• Proofreading: Checking the linguistic and gramatical correctness of a text.
• Subtitling: Creating the subtitles of a language foreign to orignal language of the visual media.
• Graphic Translation: Translating the language content of images in order to have a copy of the files in the foreign language.
• Website Localization: Translating webite and all it's relevant parts so it can be used by speakers of a different language.

We recognized the file you uploaded as a container of other files (typically a .zip file), but we were unable to open it. The file may be corrupted, or password protected.

If you haven't been able to make our reader count words successfully an approach that will work, if it is feasible for you, is opening the document you are uploading, and saving it as a text file. If the program doesn't have a direct option to do this, you can sometimes copy all the text inside of it, and paste it in a new Text Document, and then upload the .txt file.
Depending on the file format, this may be possible or not, and it might not be 100% accurate (some text might not get exported), but it will give you a decent approximate amount, if you don't know how many words are in the document.
If you do know how many words the document has (at least approximately), you can simply enter them in the "Word Count" field at the start of this Search Step.

We recognized the file you uploaded as a container of other files (typically a .zip file), but we were unable to extract one or more of its contained files. The file may be corrupted, or password protected.

If you haven't been able to make our reader count words successfully an approach that will work, if it is feasible for you, is opening the document you are uploading, and saving it as a text file. If the program doesn't have a direct option to do this, you can sometimes copy all the text inside of it, and paste it in a new Text Document, and then upload the .txt file.
Depending on the file format, this may be possible or not, and it might not be 100% accurate (some text might not get exported), but it will give you a decent approximate amount, if you don't know how many words are in the document.
If you do know how many words the document has (at least approximately), you can simply enter them in the "Word Count" field at the start of this Search Step.

The file you uploaded is not a format we can understand, or the extension was not recognized (we identify file formats by extension). Try (if possible) to save it in a different (preferably simpler) format.

If you haven't been able to make our reader count words successfully an approach that will work, if it is feasible for you, is opening the document you are uploading, and saving it as a text file. If the program doesn't have a direct option to do this, you can sometimes copy all the text inside of it, and paste it in a new Text Document, and then upload the .txt file.
Depending on the file format, this may be possible or not, and it might not be 100% accurate (some text might not get exported), but it will give you a decent approximate amount, if you don't know how many words are in the document.
If you do know how many words the document has (at least approximately), you can simply enter them in the "Word Count" field at the start of this Search Step.

We recognized the file format, but our reader found a problem in mid-file. The file may be corrupted, or a higher version than we support. Try (if possible) saving it in another format, or an older version and re-upload.

If you haven't been able to make our reader count words successfully an approach that will work, if it is feasible for you, is opening the document you are uploading, and saving it as a text file. If the program doesn't have a direct option to do this, you can sometimes copy all the text inside of it, and paste it in a new Text Document, and then upload the .txt file.
Depending on the file format, this may be possible or not, and it might not be 100% accurate (some text might not get exported), but it will give you a decent approximate amount, if you don't know how many words are in the document.
If you do know how many words the document has (at least approximately), you can simply enter them in the "Word Count" field at the start of this Search Step.

We recognized the file format, and were able to read it successfully, but we didn't find any text content. This will happen for example if you uploaded an image, or a PDF file that has scanned pages.

If you haven't been able to make our reader count words successfully an approach that will work, if it is feasible for you, is opening the document you are uploading, and saving it as a text file. If the program doesn't have a direct option to do this, you can sometimes copy all the text inside of it, and paste it in a new Text Document, and then upload the .txt file.
Depending on the file format, this may be possible or not, and it might not be 100% accurate (some text might not get exported), but it will give you a decent approximate amount, if you don't know how many words are in the document.
If you do know how many words the document has (at least approximately), you can simply enter them in the "Word Count" field at the start of this Search Step.

An unexpected error came up while processing your files. Unfortunately, we don't have a suggestion for you in these cases. You can try uploading again, in case it was a server error.

If you haven't been able to make our reader count words successfully an approach that will work, if it is feasible for you, is opening the document you are uploading, and saving it as a text file. If the program doesn't have a direct option to do this, you can sometimes copy all the text inside of it, and paste it in a new Text Document, and then upload the .txt file.
Depending on the file format, this may be possible or not, and it might not be 100% accurate (some text might not get exported), but it will give you a decent approximate amount, if you don't know how many words are in the document.
If you do know how many words the document has (at least approximately), you can simply enter them in the "Word Count" field at the start of this Search Step.

We recognized the file format, but our reader was not able to read it successfully. The file may be corrupted, or a higher version than we support. Try (if possible) saving it in another format, or an older version and re-upload.

Two particular situations where we found this error were password protected files, and files with the wrong extension (a very typical case are RTF files renamed as .DOC). Please ensure your file is not password protected, and if it's extension is .DOC, try renaming it to .RTF and uploading again.

If you haven't been able to make our reader count words successfully an approach that will work, if it is feasible for you, is opening the document you are uploading, and saving it as a text file. If the program doesn't have a direct option to do this, you can sometimes copy all the text inside of it, and paste it in a new Text Document, and then upload the .txt file.
Depending on the file format, this may be possible or not, and it might not be 100% accurate (some text might not get exported), but it will give you a decent approximate amount, if you don't know how many words are in the document.
If you do know how many words the document has (at least approximately), you can simply enter them in the "Word Count" field at the start of this Search Step.